How to Grow Market Share During Volatile Times
Current Volatility Among Financial Services Firms
From all the senior managers I talk with weekly in various
banks, insurance and finance companies, the U.S. is experiencing
more volatility than any other time during our collective 30 – 40
year careers. Here are some quick facts that reinforce this feeling:
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Revenue Generation
As companies are challenged to grow,
executives realize new ways are required to significantly enhance &
accelerate revenue growth. E&S has helped management teams redefine
their business to identify new business opportunities, enhance sales
productivity & marketing effectiveness, improve distribution channel
effectiveness, and execute key account strategies to increase share
& loyalty.
Investing in growth is a core strategy for many companies. E&S has
proven capabilities to help drive and support strategic growth
imperatives to achieve accelerated growth. Often, we help senior
managers raise their performance bar by as much as twofold. Below
are key revenue-related initiatives we have driven and supported in
the past:
New Business Growth Opportunities: E&S has helped clients redefine their business and identify new market and business opportunities to achieve quantum leaps in revenue and market share. This new business definition often allows managers to identify and then develop new markets, products, services and solutions.
Sales Productivity & Marketing
Effectiveness: We help clients significantly improve
sales productivity and enhance marketing effectiveness to achieve
sustainable results through:
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Sales & marketing model design recommendations
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Market & customer segmentation (both experiential-based and quantitative)
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Profile, grade & classify accounts into tiers
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Objective sales rep & manager productivity assessment
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Rep and manager role definition & shifts to focus on high-value activities
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Sales process design, support tools & service integration
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Performance measurement & incentive programs
Distribution Channel Effectiveness: We bring a market-based approach to help clients identify alternative distribution opportunities, integrate & leverage multi-channel delivery, and capture cost savings all while enhancing the customers’ total experience.
Key Account Strategies: For many
businesses, a handful of accounts/customers represent the primary
source of revenue. To maximize the value of these strategic
accounts, we work with teams to develop account-specific strategies
to address and resolve customer critical business issues. E&S will
also help drive and execute these strategies from recommendation
development to conducting joint sales calls to leverage E&S’
consultative and solutions-based selling skills.
Customer Share & Loyalty: A
challenge businesses face is to understand how to become more
relevant by delivering products and services that satisfy the
customer’s most critical objectives. We have helped clients increase
customer penetration, build loyalty, and manage profitable
relationships.
